Dashboard · Every notice · Audit log · Cancel page · Sign-up wording

Every notice, in full

One example of each notice with Hilltop Coffee Club's settings. The information the law requires comes first.

Reminder notice: introductory price ending

Sent between 14 and 7 days before the payment.

Subject: Important: your introductory price for Monthly Box ends soon. Next payment £25.00 on 4 July 2027

Dear Sam,

This is a reminder that your introductory price for Monthly Box with Hilltop Coffee Club is ending, and you will start paying the full price.

Unless you take steps to end your subscription, you will have to pay £25.00 on 4 July 2027.

This payment is £12.50 more than your previous payment.

After that, unless you end your subscription, you will pay £25.00 every month.

Since 5 April 2027 you have paid £37.50 in 3 payments.

Your payments after that, of £25.00 each, are £12.50 more than the highest payment you made since 5 April 2027.

If you do not end your subscription before 4 July 2027, the least you will have to pay is £25.00.

Your next payment after that is due on 3 August 2027.

To avoid this payment, end your subscription by 11:59pm on 3 July 2027.

You can end it online in a few steps here: https://fairrenew.co.uk/c/hilltop-coffee

You can also email hello@hilltopcoffee.example saying you want to end your subscription.

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If you want to keep your subscription, you do not need to do anything.

This is a service message about your contract with Hilltop Coffee Club. It is not marketing.

Questions? Reply to this email or contact hello@hilltopcoffee.example.

Hilltop Coffee Club, Mill Lane, Hebden Bridge, West Yorkshire

Reminder notice: free trial ending

Sent between 14 and 7 days before the first payment.

Subject: Important: your free trial of Monthly Box ends soon. First payment £25.00 on 4 July 2027

Dear Sam,

This is a reminder that your free trial of Monthly Box with Hilltop Coffee Club is ending, and paid billing will start.

Unless you take steps to end your subscription, you will have to pay £25.00 on 4 July 2027.

After that, unless you end your subscription, you will pay £25.00 every month.

You have made no other payments since 4 June 2027.

If you do not end your subscription before 4 July 2027, the least you will have to pay is £25.00.

Your next payment after that is due on 3 August 2027.

To avoid this payment, end your subscription by 11:59pm on 3 July 2027.

You can end it online in a few steps here: https://fairrenew.co.uk/c/hilltop-coffee

You can also email hello@hilltopcoffee.example saying you want to end your subscription.

--

If you want to keep your subscription, you do not need to do anything.

This is a service message about your contract with Hilltop Coffee Club. It is not marketing.

Questions? Reply to this email or contact hello@hilltopcoffee.example.

Hilltop Coffee Club, Mill Lane, Hebden Bridge, West Yorkshire

Reminder notice: renewal

Before the last payment in each six-month period, or every renewal for longer plans.

Subject: Important: your Monthly Box subscription will renew on 4 July 2027 (£25.00)

Dear Sam,

This is a reminder that your Monthly Box subscription with Hilltop Coffee Club will renew soon.

Unless you take steps to end your subscription, you will have to pay £25.00 on 4 July 2027.

After that, unless you end your subscription, you will pay £25.00 every month.

Since 5 January 2027 you have paid £150.00 in 6 payments.

If you do not end your subscription before 4 July 2027, the least you will have to pay is £25.00.

Your next payment after that is due on 3 August 2027.

To avoid this payment, end your subscription by 11:59pm on 3 July 2027.

You can end it online in a few steps here: https://fairrenew.co.uk/c/hilltop-coffee

You can also email hello@hilltopcoffee.example saying you want to end your subscription.

--

If you want to keep your subscription, you do not need to do anything.

This is a service message about your contract with Hilltop Coffee Club. It is not marketing.

Questions? Reply to this email or contact hello@hilltopcoffee.example.

Hilltop Coffee Club, Mill Lane, Hebden Bridge, West Yorkshire

Early annual reminder

Sent between 45 and 30 days before an annual renewal.

Subject: Important: your Annual Membership subscription renews on 4 July 2027 (£240.00). Early reminder

Dear Sam,

This is an early reminder that your annual Annual Membership subscription with Hilltop Coffee Club will renew on 4 July 2027. We will send you another reminder closer to the date.

Unless you take steps to end your subscription, you will have to pay £240.00 on 4 July 2027.

After that, unless you end your subscription, you will pay £240.00 every year.

You have made no other payments since 4 July 2026.

If you do not end your subscription before 4 July 2027, the least you will have to pay is £240.00.

Your next payment after that is due on 3 July 2028.

To avoid this payment, end your subscription by 11:59pm on 3 July 2027.

You can end it online in a few steps here: https://fairrenew.co.uk/c/hilltop-coffee

You can also email hello@hilltopcoffee.example saying you want to end your subscription.

--

If you want to keep your subscription, you do not need to do anything.

This is a service message about your contract with Hilltop Coffee Club. It is not marketing.

Questions? Reply to this email or contact hello@hilltopcoffee.example.

Hilltop Coffee Club, Mill Lane, Hebden Bridge, West Yorkshire

Cooling-off notice

Sent on the day of the renewal, on its own.

Subject: Your right to cancel: your Monthly Box subscription has renewed

Dear Sam,

Your Monthly Box subscription with Hilltop Coffee Club has renewed and is continuing.

You have a right to cancel it during a cooling-off period, without penalty and without giving a reason. The cooling-off period began on 20 June 2027 and ends at the end of the day on 4 July 2027.

How to cancel: use this page https://fairrenew.co.uk/c/hilltop-coffee or send a clear statement that you want to cancel to hello@hilltopcoffee.example.

You will not lose this right to cancel during the cooling-off period.

If you cancel during the cooling-off period, we will refund the renewal payment within 14 days, to the payment method you used. If goods have already been sent to you, see below about returning them; for returned goods the 14 days run from when we get them back or you show us you have sent them.

If you cancel in a cooling-off period, you can return unopened bags by post at our cost; opened bags do not need to be returned.

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Hilltop Coffee Club, Mill Lane, Hebden Bridge, West Yorkshire. Contact: hello@hilltopcoffee.example.

Copy of full terms

Sent on the day a new subscription starts, if switched on.

Subject: Your Monthly Box subscription with Hilltop Coffee Club: your copy of the terms

Dear Sam,

Thank you for subscribing to Monthly Box with Hilltop Coffee Club. Your contract started on 20 June 2027. Please keep this email: it is your copy of the contract information.

Key points: you will pay £25.00 every month until you end the subscription.

Your first payment is on 20 June 2027.

Your right to cancel (cooling-off): you can cancel within the cooling-off period, which ends 14 days after the day you receive your first delivery (all of the goods in it), without giving a reason. If you cancel in this period we will refund you within 14 days (for goods you return, from when we get them back or you show us you have sent them).

How to end your subscription: https://fairrenew.co.uk/c/hilltop-coffee or email hello@hilltopcoffee.example. We will send you reminders between 14 and 7 days before each payment we are required to remind you about (and, for plans that renew yearly or less often, an extra early reminder between 45 and 30 days before renewal).

FULL TERMS

Hilltop Coffee Club: subscription terms.

1. We roast and post your coffee on the billing date each month (or year, for annual plans).
2. You pay the price shown at sign-up, by card, on each billing date until you cancel.
3. You can cancel at any time on our cancel page or by emailing hello@hilltopcoffee.example. Cancelling stops future payments; your current period runs to its end.
4. Full terms: hilltopcoffee.example/terms.

You can also read these terms online at https://hilltopcoffee.example/terms.

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This is a service message about your contract with Hilltop Coffee Club. It is not marketing.

Questions? Reply to this email or contact hello@hilltopcoffee.example.

Hilltop Coffee Club, Mill Lane, Hebden Bridge, West Yorkshire

End-of-contract confirmation

Sent straight away after a cancellation on your cancel page.

Subject: Confirmation: your Monthly Box subscription will end on 10 July 2027

Dear Sam,

This confirms that you have ended your Monthly Box subscription with Hilltop Coffee Club. It will not renew.

Your subscription will end on 10 July 2027. You can keep using it until then.

You will not be charged again for this subscription.

Reference: FR-EXAMPLE. Requested on 20 June 2027.

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If you did not ask for this, contact hello@hilltopcoffee.example straight away.

This is a service message about your contract with Hilltop Coffee Club. It is not marketing.

Questions? Reply to this email or contact hello@hilltopcoffee.example.

Hilltop Coffee Club, Mill Lane, Hebden Bridge, West Yorkshire

End-of-contract confirmation: during cooling-off

Sent straight away. The refund line shows what you must refund within 14 days.

Subject: Confirmation: your Monthly Box subscription has been cancelled

Dear Sam,

This confirms that your Monthly Box subscription with Hilltop Coffee Club has been cancelled.

You cancelled within your cooling-off period. Your subscription ended on 20 June 2027.

You will not be charged again for this subscription.

Hilltop Coffee Club will refund you between £21.67 and £25.00 (the full amount, less an amount in proportion to the days you used) within 14 days, by 4 July 2027, to the payment method you used.

Cancellation reference: FR-EXAMPLE. Cancelled on 20 June 2027.

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If you did not ask for this, contact hello@hilltopcoffee.example straight away.

This is a service message about your contract with Hilltop Coffee Club. It is not marketing.

Questions? Reply to this email or contact hello@hilltopcoffee.example.

Hilltop Coffee Club, Mill Lane, Hebden Bridge, West Yorkshire